Dining Room and Cafeteria Attendants and Bartender Helpers
What is a Dining Room and Cafeteria Attendants and Bartender Helpers?
Dining Room and Cafeteria Attendants and Bartender Helpers are essential support roles in the hospitality sector, primarily focused on ensuring a pleasant dining experience for guests. These professionals assist in various tasks within dining establishments, including restaurants, cafeterias, and bars. Their duties often encompass setting up dining areas, clearing tables, serving food and beverages, and maintaining cleanliness. They may also aid bartenders by preparing ingredients, garnishing drinks, and managing stock supplies. These roles require strong interpersonal skills, as attendants interact closely with customers to provide service, take orders, and handle inquiries while ensuring a welcoming atmosphere. The position is vital to the operational efficiency of dining venues, directly contributing to customer satisfaction and the overall success of food service establishments.
Tasks
- Run cash registers.
- Serve ice water, coffee, rolls, or butter to patrons.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
Technology Skills
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Spreadsheet software
- Microsoft Excel
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Point of sale POS software
- Cafe Cartel Systems
- Plexis Software Plexis POS
- RestaurantPlus PRO
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Operating system software
- Microsoft Windows
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Web page creation and editing software
Tools Used
- Commercial use dishwashers
- Commercial use food warmers
- Commercial use blenders
- Carbonated beverage dispenser
- Commercial use cutlery
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Coordination
Adjusting actions in relation to others' actions.
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Service Orientation
Actively looking for ways to help people.
Abilities
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Trunk Strength
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
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Arm-Hand Steadiness
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
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Manual Dexterity
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
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Stamina
The ability to exert yourself physically over long periods of time without getting winded or out of breath.
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Extent Flexibility
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Less than high school diploma
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Post-secondary certificate
Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)
Work Activities
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
- Serve food or beverages.
- Clean food service areas.
- Collect dirty dishes or other tableware.
- Operate cash registers.
- Arrange tables or dining areas.
Work Interests
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Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
Job Outlook
Projected salary and job growth
$21490.0 - $44580.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.