Computer, Automated Teller, and Office Machine Repairers

Skills

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Repairing

  Repairing machines or systems using the needed tools.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Complex Problem Solving

  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Troubleshooting

  Determining causes of operating errors and deciding what to do about it.

Abilities

• Near Vision

  The ability to see details at close range (within a few feet of the observer).

• Oral Comprehension

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression

  The ability to communicate information and ideas in speaking so others will understand.

• Problem Sensitivity

  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

• Finger Dexterity

  The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Education

How much education does a new hire need to perform a job in this occupation?

• Associate's degree
  33 %
• Post-secondary certificate
  31 %

  Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)

Work Activities

• Repairing and Maintaining Electronic Equipment

  Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

• Making Decisions and Solving Problems

  Analyzing information and evaluating results to choose the best solution and solve problems.

• Communicating with People Outside the Organization

  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

• Working with Computers

  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Inspecting Equipment, Structures, or Materials

  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Detailed Work Activities

• Confer with customers or users to assess problems.
• Reassemble equipment after repair.
• Disassemble equipment to inspect for deficiencies.
• Train customers in the use of products.
• Adjust equipment to ensure optimal performance.

Work Interests

• Realistic

  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

• Conventional

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.