TRAFFIC KwaZulu-Natal

Receiving and Dispatch Clerk

Pedros Chicken

Job Description

The Receiving & Dispatch Clerk is responsible for the accurate, timely and efficient receipt and dispatch of all stock at the Sauce Plant. This includes checking and processing incoming and outgoing goods, maintaining documentation and system records, and coordinating with warehouse, production and transport teams to support smooth operations. The role requires strict adherence to health, safety and food safety standards, strong attention to detail, and effective communication. Where the incumbent holds a valid forklift license and is authorised, they may also operate a forklift as part of their duties.

Duties and Responsibilities:
  1. Receive incoming stock by checking deliveries against purchase orders, delivery notes or ASN documents (item, quantity, batch, expiry where applicable).
  2. Inspect received goods for visible damage, temperature issues and correct labelling; record and escalating discrepancies or damages.
  3. Complete and capture Goods Received Vouchers (or equivalent) and other receiving documentation accurately and timeously.
  4. Allocate storage locations and coordinate movement of stock to designated areas, ensuring FIFO/FEFO and traceability requirements are met.
  5. Ensure orders are picked and staged accurately for dispatch according to pick slips, sales orders or dispatch notes.
  6. Verify picked stock against documentation prior to loading, highlighting and resolving any shortages or errors.
  7. Prepare dispatch loads by wrapping, labelling and securing pallets or cartons to meet customer and transporter requirements.
  8. Prepare and control dispatch documentation (delivery notes, waybills, PODs) and ensure all paperwork is completed and signed.
  9. Maintain accurate records of all receipts and dispatches and assist with daily/weekly stock reconciliations, cycle counts and stocktakes.
  10. Keep receiving and dispatch bays clean, organised and free from obstructions, complying with GMP, hygiene and housekeeping standards.
  11. Follow all health, safety, PPE and traffic flow rules, reporting unsafe conditions, near misses and equipment defects immediately.
  12. Optional (if licensed): Safely operate a forklift to move, load and unload pallets, perform pre shift inspections and ensure safe stacking and storage.
Requirements:
  • Matric (Grade 12).
  • Minimum 2 years' experience in a warehouse, distribution or FMCG environment (receiving and/or dispatch).
  • Basic knowledge of warehouse operations, stock control and documentation.
  • Experience with basic computer systems or WMS (advantageous).
  • Strong understanding of health, safety and basic food safety/GMP requirements.
  • Valid forklift license and certification (advantageous; required if expected to operate a forklift).

About This Role

Career insights for Shipping, Receiving, and Inventory Clerks positions

Salary Benchmark
$39,780/year
Source: O*NET (USD)
Key Skills for This Role
Speaking Active Listening Reading Comprehension Critical Thinking Monitoring
Common Technologies
Infor CloudSuite Industrial Microsoft Dynamics 365 Business Central Oracle JD Edwards EnterpriseOne Microsoft PowerPoint 365 Various modern TMS solutions Discontinued Multiple modern WMS solutions BarTender