TRAFFIC Gauteng

Customer-Centric Banking Advisor Digital Solutions

Rmbwestport

Job Description

Rmbwestport in Pretoria is hiring a Universal Advisor to enhance customer interactions by understanding their needs and providing suitable banking solutions. As part of the FNB Points of Presence team, you will play a crucial role in delivering exceptional service in a fast-paced branch environment.

The ideal candidate will have a Grade 12 qualification and ideally an NQF Level 5 certificate in Banking or related fields. You will need to demonstrate excellent interpersonal skills, ethical standards, and a strong commitment to compliance.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager