TRAFFIC
Western Cape
Customer Care & Sales Specialist - US Market
Teleperformance
Job Description
Teleperformance in Cape Town seeks a customer service representative to provide exceptional support to clients in the US telecommunications sector. Responsibilities include handling inquiries, delivering service, troubleshooting issues, and maintaining customer details. Candidates should have at least 6 months of experience in a sales-driven environment, good technical skills, and knowledge of networking systems. This position aims to ensure customer satisfaction while adhering to compliance standards.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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