TRAFFIC
Gauteng
Automotive Customer Care Specialist (Aftersales & Support)
University of Fort Hare
Job Description
University of Fort Hare is looking for a Customer Care Administrator / Agent in Johannesburg to handle customer feedback and manage aftersales support processes. The role demands strong administrative skills, customer service experience, and the ability to thrive in a fast-paced environment.
Applicants should possess a Grade 12 / Matric qualification and experience in the automotive or transport industry is advantageous. Applicants must showcase strong problem-solving abilities and effective communication skills.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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